Canned Audio Tours Replacing Rangers
Technology is a wonderful thing. I have an MP3 player I listen to while skate skiing and working out on the elliptical. A cell phone lets me stay in touch with editors and sources while I'm away from the office. I love watching the Yankees win on a high-definition television.
But is technology really the best solution in every setting? Do we want to replace all tour guides with audio guides? If so, who answers the questions that inevitably come up during a tour?
Check out this story that ran over the weekend. And pay particular attention to the final paragraph.